Shipping & Returns

Shipping

Shipments from General Laboratory Supply are made F.O.B. shipping point. Title to goods passes to recipient at shipping point. Requests for Air Freight will incur all applicable shipping, packaging and handling charges. Charges for shipping, handling or applicable taxes will be applied at checkout. If damages occur during shipment, please contact and notify the carrier immediately, then call our customer service department.

Returned Goods Policy

All returns, for any reason, must have prior approval from General Laboratory Supply Inc. Upon approval, a Returned Materials Authorization (RMA) will be issued to accompany the return. Returns may be subject to handling and or restocking charges. All items authorized for return must be in unused and sale-able condition. We reserve the right to inspect all returned goods prior to issuing credit. All requests to return goods must be made within 15 days of receipt and must be returned to us within 10 days of RMA issue date. Restocking charges may apply.